For home deliveries, we will contact you directly or take a photo as proof of delivery. We are not liable for stolen or damaged goods once we have made the delivery. 

Emergency Rush Deliveries****

We understand the importance of speed. For local Oahu customers that are in need of faster delivery or Friday delivery, please contact your account rep and we will do our best to accommodate you if possible. Please note that due to significant fluctuations in our warehouse operations same day delivery is not guaranteed and the earlier orders are placed the better. Our warehouse is closed in observance of Federal Holidays. 

Will Call

Orders placed for will call will be held for one full business day after order has been placed if placed before 11AM HST. Orders may be subject to cancellation and refunded if not picked up promptly. 

Standard Returns

We gladly accept returns of eligible new, unopened items purchased from our website within 30 days of delivery for store credit. Returns that do not meet our policy will not be accepted.

To initiate a return request, complete this form 30 days from date of purchase. Return requests initiated more than 30 days after date of purchase will be denied. 

PACT ACT VAPE MAIL ANNOUNCEMENT 

Due to PACT Act regulations we are only able to ship intra-state with USPS. All Hawaii bound packages will require Adult Signature (21+) upon delivery with I.D. check and will be accompanied by a $7 signature on delivery fee.

In order to purchase tobacco products from JOCOR Distro you must be 21 years old or older. In order to purchase you must be a valid retail business. JOCOR Distro reserves the right to request additional documentation in support of valid retail business status. MidwestGoods.com reserves the right to cancel any orders that are found to be placed by non-qualified accounts.

WARNING: Products sold on this site contain nicotine, a poisonous and addictive substance. Products sold on this site are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you use a product purchased from us and experience any side effects or possible side effects, stop using the product immediately and consult a physician. Products sold on this site (a) may be poisonous if orally ingested, (b) are not smoking cessation products and have not been tested nor guaranteed as such, (c) have not been evaluated by the Food and Drug Administration, (d) are not intended to treat, prevent or cure any disease or condition, and (e) should be kept out of reach of children and pets.

If you think someone has been exposed to an e-cigarette or liquid nicotine, call your local poison center at 1-800-222-1222 immediately.

Disclaimer of Warranties: We want to be clear that JOCOR Distro does not make any warranties or guarantees, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We cannot warrant that the services, information, content, materials, products, or other services available through our site are free from viruses or other harmful components. This disclaimer extends to any damages or injuries resulting from any failure of performance, errors, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, malicious code, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of records.

Limitation of Liability: You should understand that we are not liable for the defamatory, offensive, or illegal conduct of other users or third parties, and the risk of injury from such conduct rests entirely with you. JOCOR Distro will not be liable for any damages arising from the use of our services or any information, content, materials, products, or other services available through our site. This includes, but is not limited to, direct, indirect, punitive, incidental, special, or consequential damages, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages. If you are dissatisfied with any portion of our services, your sole and exclusive remedy is to discontinue using them.

Please note that certain state laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. We recommend consulting your own legal counsel regarding the limitations on implied warranties and/or the exclusion of damages.

CHANGES TO TERMS & CONDITIONS

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.